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The original item was published from 8/25/2023 3:59:00 PM to 8/25/2023 4:01:49 PM.

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Posted on: August 25, 2023

[ARCHIVED] County Advises Residents Affected by Boil Water Order to Follow CDC Guidance

Water faucet 225

8/25/2023 3:09 PM: PLEASE NOTE: The cases of CalAm provided water ran out at the Cays Fire Station and the City has purchased more. Another pallet is now available for residents at the Cays Fire Station. on a first come, first served basis again.

08/25/23 Cal-Am Water customers impacted by the water boil advisory, including the Silver Strand area south of Fiddler’s Cove, are advised to follow CDC guidance when the advisory is in effect. Impacted residents should have already received information from Cal-Am Water directly.

  • Affected customers should use bottled water or boiled tap water for drinking, brushing teeth, and to prepare and cook food. For more information on bathing, cleaning, and pets, visit: CDC Boil Water Advisory.
  • Affected businesses should contact the County Environmental Health & Quality with questions related to permitted operations at 858.505.6900.
  • Visit Cal-Am Alert www.amwater.com online for updates. Click on Alerts for more information.
Cal-Am will be conducting additional testing and anticipates resolving the issue within 2-4 days pending additional sample results.


County Update 08/25/23 1:49 pm CAL AM is conducting an investigation of the system to determine the cause of contamination.  Once the source is identified and repaired, the system will need to be flushed and then two rounds of clean sampling are needed before the advisory is lifted.  The system is a single pressure zone and has 17,129 service connections and approximately 106,000 population. The cause/source of the E. Coli contamination is unknown at this time




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